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Login credentials invalid
Question Asked
The Network admin changed the default credentials (from admin@yellowfin.com.au; test) to their own by editing the admin account under User Administration.

They now cannot access the site with errors being returned:-

Default credentials - ?You don't have the appropriate access to log on to this role?

Custom credentials - "Password does not match login name"

Is there anyway to reset these credentials so can gain access?

Adrian

Mon May 24, 2010 5:17 PM

Answer
Hi,

In your Yellowfin installation folder, look in the development/examples/ directory for a file called "ResetAdmin.jsp". Copy this file into your webapp directory (Yellowfin/appserver/webapps/ROOT/).

Then go to this jsp in your browser, eg:

http://server:port/ResetAdmin.jsp

You will be able to set a new password for any user.

Please note that this page is not secure. Once you are finished, you should delete the jsp from the webapp directory.

guest

Tue May 25, 2010 10:19 AM

Comment
Awesome, thank you!

Adrian

Tue May 25, 2010 4:39 PM

Comment
Excellent

guest

Tue Jun 29, 2010 7:06 PM

Comment
This is very Helpful. Thanks for input.

guest

Sun Jan 27, 2013 4:48 PM

Comment
Phew...thought I was going to have to reinstall everything. This worked- thank you!

guest

Wed Apr 24, 2013 4:49 PM